Last Updated: May 11, 2021
Thanks for visiting RentMyTutor.com! RentMyTutor.com is an online academy that offers courses for students from ages 7-18 on a wide variety of topics including computer science, mathematics, English, and other subjects.
A Note for Minors: In order to register for RentMyTutor.com classes you must be over the age of 18. Parents registering for RentMyTutor.com on behalf of their child, must give their consent at the time of registration to permit us to collect Personal Information from their child.
Information We Collect
Information you give us directly
We collect information that you voluntarily provide in the following ways:
Information collected when you request information or join RentMyTutor.com. When you fill in forms on our Site including when you request additional information about our Service or contact our Admissions Advisors, we may require that you provide us with certain information such as your first and last name, email address, phone number, as well as your child’s name, age, and weekly availability; how you heard about RentMyTutor.com; and any other information about your child that you believe is relevant for us to know. If you choose to purchase classes, we require that you provide us, or our third-party payment processor, WiPay (Trinidad and Tobago Ltd.), with your name, payment card information, and billing address.
Information collected when creating your child’s account. If you enroll for our Service, we will provide you with access to the RentMyTutor.com Portal. We will populate your account with the information supplied during registration and ask you to set a password for that account that can be shared with your family. Later your child may choose to add information such as a username, profile photo, biographical information, location, projects s/he is working on, and videos about these projects. We advise students to choose a username that does not reveal their real name or any other information that could identify them. Other RentMyTutor.com users will be able to see your child’s username, chosen avatar or profile photo, general location, and any other content they choose to make public. If you sign up for a Guest Account, we ask you to create a username and password to give you access to the RentMyTutor.com Portal (though not to our classes). Later, your child can also choose to add additional information such as a profile photo or avatar, general location, and biographical information.
Information collected from instructors. When instructors join RentMyTutor.com, we ask them to provide us with their email address and create a password for their account. Like students, instructors can choose to add information such as a username, profile photo, biographical information, and their location. Over time, we may collect information about the classes instructors are associated with, their responses to surveys and feedback requests, and reviews from their students.
Information collected when you or your child contacts us. When you or your child contacts us by email; through our branded social media accounts; through any integrated chat providers we may offer, or by telephone, SMS, or physical mail, we may collect your (or your child’s) name, username, email address, phone number, physical address, and the contents of your communication which can include any information you (or your child) choose to provide. We will only use that information for the purpose of providing the service or support requested.
Information collected when registering for a competition (such as our online Hackathon), signing up to receive newsletters from us, subscribing to our blog, or completing a survey. When you engage in any of these activities, we may collect your name, email address, and phone number as well as your child’s name, age, grade level, past programming experience, and any information you provide to us as part of that request (such as information about your user experience in response to a survey).
Information collected when your child shares user-generated content. We collect any information that your child provides to us when he or she creates or publishes projects, records videos, writes comments, or posts on forums accessible to other RentMyTutor.com students and instructors.
Information collected through your child’s participation in classes and other virtual events. To enable our virtual classes and other live events such as RentMyTutor.com Clubs meetings, we use third-party services, such as Zoom, to stream video and audio feed of interactions between students and instructors as well as the contents of any communications enabled by integrated chat functions. Certain information is captured incidentally through your child’s participation in such events, including your child’s image, voice, movements, physical environment, and any other information provided during the event. Ordinarily, neither we, nor Zoom, retain this information. However, from time to time, we may record special events and make those recordings accessible to other users of the RentMyTutor.com Service. If we do so, we will indicate that the event will be recorded.
Information collected when you invite others to use RentMyTutor.com. Our Service allows you to invite others to use RentMyTutor.com. If you do this or are invited in this way, we will collect and store the invitee’s email address in order to enable us to send an invitation. We will also let the invitee know who invited them to use RentMyTutor.com and let him/her request that his/her information be deleted from our systems.
Information collected from an online form such as a survey or at a marketing event. In these circumstances, we may collect details such as your name, company name, job title, address, phone number, and email address.
Information collected when you apply to work with us. If you apply to work with us, we will collect any information you choose to share in your application, including your name, email address, phone number, physical address, employment history, and education history. Information we collect automatically when you use our Service We also collect certain information automatically as you navigate our Service.
Log data. Like many websites, RentMyTutor.com’s Site collects certain information automatically and stores it in log files. This may include information about the devices you use to access our Service (including your Internet Protocol (IP) address, browser type, and operating system); the address of the web page visited before and after using our Service; details about your interactions with our Service (such as the date, time, length of stay, and specific pages accessed during your visits); search terms used to reach our Service; and usage information (such as the number and frequency of visitors to our Service). We use this information to help us design and administer our Site, improve our Service, and gather broad demographic information that helps us identify visitor preferences.
Student activity data. We also collect certain information about students’ activity on the RentMyTutor.com Portal. For instance, we collect information about when a student is working on a project or whether a student has completed a particular video in order to help our instructors monitor how a student is progressing throughout the week and to help RentMyTutor.com improve its Service.
o Frequency capping, which limits the number of times a user’s browser or mobile device displays the same ad;
o Attribution tracking, which estimates which advertising or marketing source brought someone to our Site or determines which marketing sources, including affiliate links, led to actions like a visit or a purchase;
o Remarketing and retargeting, which shows relevant ads to an audience based on prior browsing patterns on our Site;
o Audience targeting, which targets advertisements to a large audience based on the audiences’ known or inferred demographics; and
o Cross-device recognition, which recognizes actions across multiple devices or browsers. Information we collect from other sources
Payment processors. In general, when you purchase classes from RentMyTutor.com, your payment card information is provided directly to our third-party payment processor, WiPay (Trinidad and Tobago Ltd.), and RentMyTutor.com does not collect or store that information. However, we may receive limited information about your payment card from WiPay (Trinidad and Tobago Ltd.), such as the last four digits of your card, the country of issuance, and the expiration date.
Publicly available sources and other third parties. We may obtain Personal Information about you from other sources, including public records, publicly available information on Internet sites, and third parties that help us update, expand, and analyze our records and inform our marketing and recruitment efforts. For instance, we may use information from LinkedIn or from a third party data provider to update information about you in our contact database.
Another RentMyTutor.com user. We may collect your Personal Information from another RentMyTutor.com user if that user provides us with your email address in order to invite you to try RentMyTutor.com.
RentMyTutor.com instructors. We also collect information relating to your child from our instructors. For instance, instructors provide session notes about the classes they are leading and may provide specific notes about individual students’ learning styles and habits. They may also provide feedback on students’ performance directly to students and their parents.
Third-party services. We depend on certain third-party services that are used in connection with our Service. For instance, in order to participate in RentMyTutor.com classes or other live events, students must connect using Zoom. Please be aware that these third-party services may make certain information available to RentMyTutor.com. This can include information necessary to facilitate the integration as well as any additional information the provider chooses to share with RentMyTutor.com or which you have permitted the provider to share through your privacy settings. You should check the privacy settings and privacy policies of these third-party services to understand what information may be shared with RentMyTutor.com. We may combine the information we collect about you from these various sources. If a combination of information that we collect identifies you as an individual, we will treat the combined information as Personal Information. How We Use Your Information We use the information described above to:
Provide you with the Service if you are or become a RentMyTutor.com customer, including creating your RentMyTutor.com account and identifying you when you sign in to your account;
Deliver a high-quality and customized learning experience;
Process your purchases through our Service;
Operate and improve our Service, including monitoring and analyzing usage, trends, and activities related to the Service;
Send you technical notices, updates, security alerts, and support and administrative messages and information about the rules of the Site and Service;
Identify, fix, and troubleshoot bugs and service errors;
Respond to your requests, inquiries, comments, and suggestions;
Communicate with you about products, services, offers, promotions, and events we offer and provide news and information we think will be of interest to you;
Post testimonials from parents;
Publish the names of winners or high performers;
Send your child prizes for performance in competitions such as our online Hackathon;
Improve our educational, networking, marketing, social, and recruitment strategies;
Assess job applicants and make hiring decisions;
Protect against, identify, investigate, and respond to misuse of our Service or other unlawful behavior; and
Carry out any other purpose described to you at the time the information was collected. We do not use Personal Information to engage in targeted advertising to children and we do not create or build personal profiles of students other than for educational purposes or as specifically authorized by a parent or legal guardian.
How We Share Your Information
We may share information about you with certain third parties in the following circumstances:
Companies under common control. We may share data between and among any current or future parents, subsidiaries, affiliates, and other companies under common control and ownership with RentMyTutor.com.
Vendors and service providers. We may share Personal Information with vendors, consultants, and other service providers who need to access the data in order to perform services on our behalf, such as providing cloud-hosting or cloud-storage services.
Other third parties: We may share your Personal Information with other third parties that provide advertising, campaign measurement, online analytics, and other services, in order to help us reach individuals with relevant ads and measure our ad campaigns, or to better understand how individuals interact with our Services and other online services over time and across devices. ! Business transfers. We may share Personal Information with another company in connection with or during negotiations of any merger, acquisition, financing, re-organization, bankruptcy, sale of all or a portion of our assets, or transition of services to another provider.
Legal requirements. We may share Personal Information when we believe it is necessary to comply with a legal obligation, including lawful requests from public authorities to meet national security or law enforcement requirements. We may also share Personal Information when we believe it is necessary to protect RentMyTutor.com’s rights and property, to protect the safety of our users, and to defend against legal liability.
Consent. We may share Personal Information with third parties with your consent and at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide that information.
RentMyTutor.com instructors. In the course of providing our Service, we also share Personal Information about students with our instructors to enable instructors to communicate with students and to assist instructors in understanding each student’s individual needs and capabilities.
Social media platforms. Our Service may offer social sharing features and other integrated tools such as widgets, which allow students to share information from their RentMyTutor.com account with third-party social media platforms like Facebook or Twitter. Using these social sharing features is optional.
Public forums and publicly available content. We offer several features that allow our students to connect and share content in public or semi-public spaces. Students do not have to use these features, but if they do, they should be sure to use good judgement. Certain information in students’ profiles such as their username and photo or avatar, the projects they choose to share, and any other information they disclose in the public or semi-public areas of RentMyTutor.com’s Service, may be read, collected, stored, or used by others.
We may also share aggregate or de-identified information, which cannot reasonably be used to identify you, for various purposes including compliance with various reporting obligations; for business or marketing purposes; or to assist third parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
Our Legal Bases for Handling Your Personal Information
The laws requires that companies tell you about the legal grounds they rely on to use or disclose your Personal Information. To the extent those laws apply, our legal grounds are as follows:
Legitimate interest. In most cases, we handle Personal Information on the ground that it furthers our legitimate interests in commercial activities such as the following in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals:
o Providing the Service pursuant to our contract with our customers;
o Marketing our business;
o Protecting our customers, personnel, and property;
o Analyzing and improving our business; and
o Processing job or other applications.
Legal compliance. We need to use and disclose Personal Information in certain ways to comply with our legal obligations.
To honor our contractual commitments to an individual. Some of our processing of Personal Information is to meet our contractual obligations to the individual to whom the Personal Information pertains.
Consent. Where required by law, and in some other cases, we handle Personal Information on the basis of implied or express consent. For instance, in relation to direct marketing, we will obtain and rely on your consent in relation to the processing concerned.
Your Rights and Choices
You have a variety of rights and choices related to our use of your Personal Information.
Opting out of email marketing. You can opt out of receiving our promotional emails and texts at any time by following the instructions included in those communications. Please be aware that it may take up to 10 days for us to process your request, and you may continue receiving promotional communications from us during that period. If you opt out of receiving such communications, please note that we may continue to send you non promotional communications (such as emails related to our business relationship or emails about changes to our legal terms).
Restricting cookies/Do Not Track. RentMyTutor.com does not change its behavior in response to web browser “do not track” signals. However, you can configure most browsers to reject cookies or to notify you when you are sent a cookie, giving you a chance to decide whether or not to accept it. You can consult the help section of your browser to find out how to do this. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
Limiting information in your RentMyTutor.com profile. You can control the information we collect about you or your child by limiting what information you provide in your RentMyTutor.com profile.
Limiting information available through social media platforms. If you want to limit or stop receipt of information from third-party social media platforms, you can change your privacy settings on those other websites. You also may choose not to use social features we make available.
Access, update, or delete your information. If you are already a RentMyTutor.com user, you may access, update, or delete Personal Information you have provided through your account settings or by emailing us at [email protected]. You may also remove certain optional information that you no longer wish to be publicly available through the Service, such as your photo or avatar. Subject to the terms of your agreement with us, you may terminate your account by emailing us at [email protected]. Please note that we may keep certain Personal Information as necessary to comply with our legal obligations or for legitimate business purposes, such as to resolve disputes or enforce our agreements. We may also keep cached archived copies of Personal Information for a certain period of time.
Data Requests. In some instances you may be eligible to request that we provide access to and/or a copy of certain Personal Information we hold about you; ask that your Personal Information be corrected, updated, or erased; object to our processing of your Personal Information; request that we restrict certain processing; transfer your Personal Information to a third party; or honor your withdrawal of consent for certain processing of your Personal Information. We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interest or to comply with a legal obligation. Before responding to your request, we may require that you provide us with additional information to confirm your identity. You have the right to lodge a complaint with the authorities applicable to your situation. However, we invite you to contact us with any concern, as we would be happy to try to resolve it directly.
If you are a resident of Trinidad and Tobago, Trinidad and Tobago law requires us to disclose the following information with respect to our collection, use, and disclosure of your Personal Information.
Notice of collection. Although the information we collect is described in greater detail in the “Information We Collect” section above, the categories of Personal Information that we have collected, including in the past 12 months are:
o Identifiers, such as name, email address, mailing address, and IP address. We collect this information directly from you, from your child or from third-party sources.
o Other individual customer records, such as phone number, billing address, and payment card information. This category includes personal information protected under pre-existing Trinidad and Tobago law (Data Protection Act Chapt. 22:04) and overlaps with other categories listed here. We collect this information directly from you, from your child, or from third-party sources.
o Commercial information, such as purchasing information and engagement with our Service. We collect this information directly from you.
o Demographic information, such as ages of students. We collect this information directly from you or your child.
o Internet activity, such as referring and exiting pages and your interactions with our Service. We collect this information directly from your device.
o Geolocation data, such as IP address. We collect this information directly from your device.
o Financial Information, such as payment information or financial account numbers in order to provide you with services. We collect this information directly from you.
o Employment information, such as company name and job title. We collect this information directly from you. o Sensory information, such as photos, videos, and voice recordings. We collect this information directly from you or your child.
o Inferences, such as information about your interests and preferences. We collect this information directly from you or your child or through automatic data collection means.
Business or commercial purpose for collecting and using Personal Information. We collect each category of Personal Information listed above for the business or commercial purposes described in the “How We Use Your Information” section above.
Categories of sources of Personal Information. We collect each category of Personal Information listed above directly from you, through automatic data collection means, or through the third-party sources described in the “Information We Collect” section above. ! Categories of Personal Information disclosed. In the preceding 12 months, we have disclosed the categories of Personal Information listed above in the circumstances described in the “How We Share Your Information” section above.
Categories of third parties with whom we share Personal Information. We may share each category of Personal Information listed above with the third parties described in the “How We Share Your Information” section above.
Right to know. Trinidad and Tobago residents may request disclosure of the specific pieces and/or categories of Personal Information that we have collected about them, the categories of sources for that Personal Information, the business or commercial purposes for collecting the information, the categories of Personal Information that we have disclosed, and the categories of third parties with which the information was shared. To request this information please contact us at [email protected].
Right to opt-out. RentMyTutor.com does not sell Personal Information to third parties for monetary value. Trinidad and Tobago residents are entitled to opt out of the “sale” of data at any time. To exercise this right, please contact us at [email protected].
Deletion. You may request that we delete the Personal Information we have collected about you (subject to certain exceptions). Please be aware that we may keep certain information as required or permitted by applicable law. To exercise this right, please contact us at [email protected] or using our contact information below.
Authorized agent. You may designate an authorized agent to make a request on your behalf. To do so, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. To verify the request, we may contact you directly.
Right to non-discrimination. Limiting use of, or deleting, your Personal Information may affect features and uses that rely on that information. However, we will not discriminate against you for exercising any of your rights, including denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services.
Many features of our Service are intended for adults, including parents or legal guardians and instructors. We do not knowingly collect Personal Information from children in connection with these features. If you are a parent or legal guardian and think your child under the age of 13 (or a higher age threshold where applicable) has given us Personal Information without your consent, please contact us at [email protected]. When we do intend to collect Personal Information from children, we take additional steps to protect children’s privacy, including:
Notifying parents about our information practices with regard to children, including the types of Personal Information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information;
In accordance with applicable law, and our practices, obtaining consent from parents for the collection of Personal Information from their children, or for sending information about our products and services directly to their children;
Limiting our collection of Personal Information from children to no more than is reasonably necessary to participate in an online activity; and
Giving parents access or the ability to request access to Personal Information we have collected from their children and the ability to request that the Personal Information be changed or deleted.
Links to Other Websites and Third-Party Content
RentMyTutor.com uses generally accepted administrative, physical, and technical safeguards we believe are appropriate to protect the confidentiality, integrity, and availability of your Personal Information. Although we make reasonable efforts to protect Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet and storing information electronically. RentMyTutor.com cannot and does not guarantee absolute security.